220-1101 · Question #714
A user's smartphone loses its charge rapidly. The user also notices that the phone feels thicker than it was when it was new. Which of the following is the most likely cause of the issue?
The correct answer is A. Bad battery. The user's smartphone is losing its charge rapidly and feels thicker than it was when new. Both of these symptoms point towards a bad battery. A bad battery loses its ability to hold a charge, leading to rapid draining. Additionally, a bad battery can physically swell, which expl
Question
A user's smartphone loses its charge rapidly. The user also notices that the phone feels thicker than it was when it was new. Which of the following is the most likely cause of the issue?
Options
- ABad battery
- BMalware infection
- CDamaged charge port
- DPoor connectivity
How the community answered
(61 responses)- A89% (54)
- B2% (1)
- C7% (4)
- D3% (2)
Explanation
The user's smartphone is losing its charge rapidly and feels thicker than it was when new. Both of these symptoms point towards a bad battery. A bad battery loses its ability to hold a charge, leading to rapid draining. Additionally, a bad battery can physically swell, which explains why the phone feels thicker. Malware infection, damaged charge port, and poor connectivity are unlikely causes for both the rapid draining and the increased thickness.
Topics
Community Discussion
No community discussion yet for this question.