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220-1101 · Question #694

A technician is troubleshooting a PC that has been experiencing random system crashes. The technician has already checked the hard drive and the RAM, and both were in good working order. Which of the

The correct answer is C. Replace the PSU. A PSU (power supply unit) is a component that converts the AC power from the wall outlet into DC power that the PC components can use. A faulty or failing PSU can cause random system crashes, as well as other problems such as noise, overheating, or no power at all. A PSU can fail

Hardware and network troubleshooting

Question

A technician is troubleshooting a PC that has been experiencing random system crashes. The technician has already checked the hard drive and the RAM, and both were in good working order. Which of the following steps should the technician take next to troubleshoot the system crashes?

Options

  • ATest the fan speed.
  • BDisable the USB ports
  • CReplace the PSU
  • DDecrease the RAM timings.

How the community answered

(33 responses)
  • A
    6% (2)
  • B
    12% (4)
  • C
    73% (24)
  • D
    9% (3)

Explanation

A PSU (power supply unit) is a component that converts the AC power from the wall outlet into DC power that the PC components can use. A faulty or failing PSU can cause random system crashes, as well as other problems such as noise, overheating, or no power at all. A PSU can fail due to various reasons, such as age, dust, power surges, or poor quality.

Topics

#Troubleshooting#PC Repair#Power Supply Unit#System Crashes

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