A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device. Which of the following should the technician do first?

The correct answer is A. Unplug the computer.. Safety is always the first priority. A burning smell from inside a computer indicates a potentially serious electrical fault or overheating component that could cause fire or electric shock. The immediate action must be to remove power by unplugging the computer, eliminating the

Hardware and network troubleshooting

Question

Options

AUnplug the computer.
BLocate a fire extinguisher.
CCall the fire department.
DRemove the desktop cover.

How the community answered

(24 responses)

A
88% (21)
B
8% (2)
D
4% (1)

Explanation

Safety is always the first priority. A burning smell from inside a computer indicates a potentially serious electrical fault or overheating component that could cause fire or electric shock. The immediate action must be to remove power by unplugging the computer, eliminating the risk of further damage or injury. Only after power is removed should the technician investigate internally, locate a fire extinguisher if needed, or assess whether emergency services are required.

Topics

#Safety procedures#Hardware troubleshooting#Electrical safety

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