820-424 Exam Questions
174 real 820-424 exam questions with expert-verified answers and explanations. Page 2 of 4.
- Question #51
Which option describes Step 2 of Cisco's outcome-based sales approach?
- Question #52
Which two options describe the customer in an outcome-driven sales engagement? (Choose two.)
- Question #53
Which option is an operational benefit resulting from defined outcomes?
- Question #54
Which option is a technology innovation benefit resulting from defined outcomes?
- Question #55
Which option describes the 4 Ps that help sales teams understand what the customer needs?
- Question #56
Which option is the recommended approach to gain access to additional key stakeholders within the customer organization?
- Question #57
Which two options are examples of external sources of information about a customer organization? (Choose two.)
- Question #58
What is the recommended frequency for post implementation review meetings with the customers?
- Question #59
Which of the following three assessment factors are used to determine the technical value of the business case? (Choose three.)
- Question #60
Which of the following two options are key points for strengthening a business case? (Choose two.)
- Question #61
Which two options should be included within the Introduction section of a business case? (Choose two.)
- Question #62
What is the purpose of a key performance indicator?
- Question #63
Who should be involved in determining key performance indicators?
- Question #64
Which two options are examples of financial benefits that might relate to a technology implementation? (Choose two.)
- Question #65
Which two options are examples of operational costs that might relate to a technology implementation? (Choose two.)
- Question #66
What is the purpose of the Stakeholder Power/Influence Grid?
- Question #67
Which two options describe why is it important to develop a trust relationship with stakeholders? (Choose two).
- Question #68
What is a viewpoint?
- Question #69
Which two options are benefits of running a workshop? (Choose two.)
- Question #70
Which three options are Building Blocks within the Business Model Canvas? (Choose three.)
- Question #71
Which three options are business benefits that may be realized from the implementation of business outcomes focused technology intervention? (Choose three.)
- Question #72
What two options explain why business outcomes focus with your customer is potentially of more value than a technology solutions focus? (Choose two.)
- Question #73
How can Cisco Validated Designs help to support business outcomes?
- Question #74
What two key factors should you consider when determining business objectives and desired outcomes? (Choose two.)
- Question #75
Which option describes a key performance indicator?
- Question #76
Which option describes the recommended approach to identifying new opportunities and capabilities to support the customer?
- Question #77
How do technology capabilities relate to business capabilities?
- Question #78
Which two options describe technology capability? (Choose two.)
- Question #79
Which three options are potential customer benefits of an outcome-based sales approach? (Choose three.)
- Question #80
Which option is a trend, driving the adoption of an outcome-based sales approach?
- Question #81
Who are recommended as good sources to provide requirements in a customer engagement?
- Question #82
Whichoption describesthe 4 Ps that help sales teams understand what the customer needs?
- Question #83
What is an example of a financial benefit?
- Question #84
Which is true regarding mapping solutions and capabilities?
- Question #85
A reference model provides value through which two features? (Choose two.)
- Question #86
Which two reflect buy-in to an implementation approach? (Choose two.)
- Question #87
Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?
- Question #88
Which individual is recommended as the author for a business case introduction?
- Question #89
What is a gap analysis used to identify?
- Question #90
How can business capability increments lend structure to work packages and reduce risk?
- Question #91
Which tool or document can help you identify areas of gaps in knowledge about your customer's overall strategy and operating model?
- Question #92
The business value approach helps you to do what?
- Question #93
Which two are elements of a business case? (Choose two.)
- Question #94
A value chain analysis places focus on which two main areas? (Choose two.)
- Question #95
Which piece of data should give you insight into a top executive stakeholder's business priorities?
- Question #96
Which is true of a Business Motivation Model?
- Question #97
What two factors could influence the duration of a transition? (Choose two.)
- Question #98
Assuming the customer is a retail store chain, which describes a business benefit from using technology?
- Question #99
Which statement about a "viewpoint" is true?
- Question #100
A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?