820-424 Exam Questions
174 real 820-424 exam questions with expert-verified answers and explanations. Page 1 of 4.
- Question #1
Which two options are qualities of the guardian stakeholder decision making style? (Choose two.)
- Question #2
Which two options describe the qualities of a transactional leadership style? (Choose two.)
- Question #3
When using the Business Model Canvas, which two options would justify dividing customers into multiple customer segments? (Choose two.)
- Question #4
Which of the business model canvas building blocks should normally be considered first?
- Question #5
When using the Business Model Canvas, which two options are motivations for creating key partnerships? (Choose two.)
- Question #6
How can a customer-centric business model design help uncover new business opportunities?
- Question #7
Which two options are potential ways the business model canvas can help to identify new business opportunities for the customer? (Choose two.)
- Question #8
What are two purposes of the Business Motivation Model? (Choose two).
- Question #9
What is a business capability?
- Question #10
Which three options describe qualities of business capabilities? (Choose three.)
- Question #11
When establishing a current view of your customer, which is an appropriate internal source of information?
- Question #12
Which customer-provided sources would give you insight into a public company's recent financial condition?
- Question #13
Why would an investment analyst report be a good source of company information?
- Question #14
Which tool or document should you use to help identify high level gaps in knowledge about your customer's overall strategy and operating model?
- Question #15
Which option will establish credibility with a customer executive?
- Question #16
Why is it important to agree baseline performance targets with the customer?
- Question #17
Which option has the highest level of measurable business value?
- Question #18
How does a business outcomes-led approach help to ensure the relevance of Cisco and Partner solutions and services?
- Question #19
Which option describes the recommended process for creating a risk mitigation plan?
- Question #20
Which three options are categories for risk? (Choose three.)
- Question #21
Which of the following defines a critical success factor?
- Question #22
Which of the following defines the relationship between critical success factors and KPIs?
- Question #23
Which of the following should be set by the business decision makers to help determine what outcomes are required by a project?
- Question #24
Which of the following describes non-financial benefits provided by new capabilities or realizing target outcomes?
- Question #25
Which three options should be incorporated into an implementation roadmap? (Choose three.)
- Question #26
Which of the following is a key step in creating an implementation roadmap and gaining customer buy-in for it?
- Question #27
Which two options are reasons for positioning a solution component early on within an implementation roadmap? (Choose two.)
- Question #28
Which option is used to describe organizations that are less comfortable with technology and may have some skepticism towards it?
- Question #29
Which option is a business consideration when determining an organizational change and adoption plan?
- Question #30
Which two options are examples of benefits of conducting a pilot for a technology implementation? (Choose two.)
- Question #31
Which three factors help with technology solution adoption? (Choose three.)
- Question #32
Which are two factors that you may need to consider when creating an implementation roadmap for your customer? (Choose two.)
- Question #33
Which option describes a dependency?
- Question #34
Which two options are commonly used to help calculate the size of an identified risk? (Choose two.)
- Question #35
Which option is the name for the overall process of monitoring and managing projects to ensure success criteria are met?
- Question #36
Which three options are recommended as steps in the seven step business process improvement process? (Choose three.)
- Question #37
Which option describes the purpose of a key performance indicator?
- Question #38
Which option describes the relationship between critical success factors and key performance indicators?
- Question #39
Which three factors may increase the consumption and adoption of solutions and services? (Choose three.)
- Question #40
Which component of a technology implementation is often overlooked?
- Question #41
Which are two strategies for maximizing benefits realization for the customer with respect to stated outcomes? (Choose two.)
- Question #42
Which three options are examples of operational outcomes? (Choose three.)
- Question #43
Which option provides best practice guidance for implementing a governance process for technology implementation?
- Question #44
Which two options show how regular post-implementation business reviews with the customer assist with governance best practice? (Choose two.)
- Question #45
Which two post-sales activities can be used to identify new opportunities and capabilities to support the customer? (Choose two.)
- Question #46
Which is a benefit from establishing credibility with multiple customer stakeholders?
- Question #47
Which statement best describes inside policy based NAT?
- Question #48
Which is an appropriate way to gain data useful for analyzing stakeholder support and power?
- Question #49
Which is the preferred aid to help you structure discovery meetings with customers?
- Question #50
When discovering requirements, which behavior is appropriate?