Cisco
820-424 · Question #3
When using the Business Model Canvas, which two options would justify dividing customers into multiple customer segments? (Choose two.)
The correct answer is B. They are reached through different distribution channels D. They are willing to pay for different aspects of the offer. See the full explanation below for the reasoning.
Question
When using the Business Model Canvas, which two options would justify dividing customers into multiple customer segments? (Choose two.)
Options
- AThey purchase online or in-store
- BThey are reached through different distribution channels
- CThey use CAPEX or OPEX models for financing their purchases
- DThey are willing to pay for different aspects of the offer
- EThey require different levels of customer service
How the community answered
(18 responses)- A6% (1)
- B78% (14)
- C6% (1)
- E11% (2)
Community Discussion
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