Cisco
820-424 · Question #100
A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?
The correct answer is A. Target state capabilities. See the full explanation below for the reasoning.
Question
A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?
Options
- ATarget state capabilities
- BThe company's current value chain
- CA prioritized list of current pain points
- DBest practice metrics and industry benchmarks
How the community answered
(28 responses)- A82% (23)
- B4% (1)
- C11% (3)
- D4% (1)
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