220-1101 Exam Questions

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will...

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Wind...

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the fo...

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download ba...

Which of the following is a valid use for PaaS?

An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by us...

A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, con...

A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the followin...

A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the followin...

A technician powers on a PC and its monitor and sees the following error message: No input signal detected The display lights on the computer are on. Which of the following is a po...

A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which...

Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?

A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, an...

A software firewall that blocks all network ports has been installed on a desktop computer. The computer is now unable to get a dynamic IP address. Which of the following ports nee...

An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and...

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting...

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows...

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at...

An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time...

Which of the following BEST describes the main function of a web server?

Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the f...

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until...

A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the...

A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storag...

A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of...

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the fol...

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users ha...

A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative...

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a...

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST l...

A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

Which of the following describes the main difference between T568A and T568B cabling standards?

An online retailer wants to save money and is considering migrating to the public cloud so capacity can be added during the peak shopping season and automatically removed when the...

A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in...

A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these re...

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high- end desktop computer. However, the technician is unable to install the CPU into the...

Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the...

A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights. Which of the following is the MOST likely reason for this issue?

An organization wants to move its web applications to the cloud. However regulatory and privacy movements mandate that both infrastructure and data must be entirely owned by the or...

A user wants to access email and file synchronization applications on a mobile device using the same credentials. Which of the following will allow the user to use the same login a...

A technician receives a call from a user regarding a message fat has appeared on several office computers. The message states the computers have been encrypted and require payment...

A user is unable to stream audio from a smartphone to a house speaker. Which of the following BEST explains the reason for this issues?

Joe, a user, recently installed a new mouse for his laptop. Joe no longer uses a mouse pad because his office desk has a glass top. Joe notices that when he is at the office, the c...

A sales executive's personal laptop occasionally freezes while checking email. Which of the following should a technician do FIRST?

Which of the following mobile devices offers the BEST viewing display in direct sunlight?

An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue?