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220-1101 · Question #31

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error me

The correct answer is A. S.M.A.R.T failure. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) monitors the physical health of a drive - tracking metrics like reallocated sectors, spin-up time, and read/write error rates - independently of the filesystem. A S.M.A.R.T. failure signals impending hardware-level d

Hardware and network troubleshooting

Question

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

Options

  • AS.M.A.R.T failure
  • BIOPS failure
  • CDIMM failure
  • DRAID failure

How the community answered

(22 responses)
  • A
    77% (17)
  • B
    5% (1)
  • C
    5% (1)
  • D
    14% (3)

Explanation

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) monitors the physical health of a drive - tracking metrics like reallocated sectors, spin-up time, and read/write error rates - independently of the filesystem. A S.M.A.R.T. failure signals impending hardware-level drive failure even when the filesystem appears intact and all files are accessible. IOPS (B) is a performance metric, not an error type. DIMM failure (C) relates to RAM, not the hard drive. RAID failure (D) is irrelevant unless the system uses a RAID array.

Topics

#S.M.A.R.T.#Hard drive diagnostics#Laptop troubleshooting#Storage errors

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