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220-1101 · Question #19

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance ki

The correct answer is D. Fuser. Ghost prints happen when the drum or fuser unit within your printer becomes faulty.

Hardware and network troubleshooting

Question

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?

Options

  • ASeparation pad
  • BTransfer roller
  • CInk cartridge
  • DFuser

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    13% (5)
  • C
    3% (1)
  • D
    79% (31)

Explanation

Ghost prints happen when the drum or fuser unit within your printer becomes faulty.

Topics

#Laser printer#Printer troubleshooting#Fuser#Consumables

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