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220-1101 · Question #47
220-1101 Question #47: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
Joe, a user, recently installed a new mouse for his laptop. Joe no longer uses a mouse pad because his office desk has a glass top. Joe notices that when he is at the office, the cursor moves on the screen when he does not move the mouse; however, it works fine when he is traveling. Which of the following is MOST likely cause?
Options
- AThe device drivers are outdated
- BBluetooth is disabled
- CThe mouse is faulty
- DThe surface is too reflective
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Topics
#Mouse troubleshooting#Input devices#Optical mouse#Reflective surface