A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no

The correct answer is A. Level of network utilization. The technician should check the level of network utilization to determine if there is an excessive amount of traffic that may be causing the slow access to the network fileshare. This can be done using network monitoring tools to track the amount of data being transmitted on the

Hardware and network troubleshooting

Question

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?

Options

ALevel of network utilization
BCustomer use of two-factor authentication
CAmount of local drive space
DRAID array drive health

How the community answered

(21 responses)

A
71% (15)
B
10% (2)
C
5% (1)
D
14% (3)

Explanation

The technician should check the level of network utilization to determine if there is an excessive amount of traffic that may be causing the slow access to the network fileshare. This can be done using network monitoring tools to track the amount of data being transmitted on the network.

Topics

#Network troubleshooting#Network performance#Network utilization#Fileshare access

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