500-444 Exam Questions
56 real 500-444 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1Cisco Unified CCE Solution Implementation
Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?
Automated differential syncMachine synchronizationDevice state managementCCE administration - Question #2Cisco Unified CCE Solution Implementation
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
ICM High AvailabilityLogger RedundancyCall Router FailoverFailure Scenarios - Question #3Cisco Unified CCE Solution Implementation
Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)
PCCE deploymentESXi validationPre-deployment checksSystem requirements - Question #4Agent and Call Flow Implementation
What is used to build VXML applications?
VXML applicationsScript EditorCall scriptingIVR development - Question #5Advanced Features and Integration Implementation
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?
SAML ConfigurationCertificate ManagementIdentity ServicesWeb Administration Manager - Question #6Cisco Unified CCE Solution Implementation
Which tool manages IIS certificates on the CCE servers?
IIS certificatesSSLUtilCCE server configurationSSL/TLS management - Question #7Advanced Features and Integration Implementation
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
Certificate AuthorityPKI/Certificate ManagementCertificate ValidationDomain Validation - Question #8Cisco Unified CCE Solution Implementation
What is the URL for the VOS O/S admin page?
VOS Admin ConsoleOS AdministrationHTTPS AccessAdmin URLs - Question #9Cisco Unified CCE Solution Implementation
What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?
WebSetupWeb-based AdministrationUnified CCE ComponentsAdministrative Interface - Question #10Troubleshooting Cisco Unified CCE
Which three tools are used to download logs for CCE troubleshooting? (Choose three.)
CCE TroubleshootingLog Download ToolsDiagnostic FrameworkSystem Monitoring - Question #11Cisco Unified CCE Solution Implementation
Which CLI command manages the Java Keystore Certificate in Windows CCE servers?
Java KeystoreSSL/TLS CertificatesCCE ConfigurationCLI Tools - Question #12Troubleshooting Cisco Unified CCE
Which keytool command lists certificates in the cacerts file?
Certificate Managementkeytool CommandSSL/TLSJava Keystore - Question #13Cisco Unified CCE Solution Implementation
What are the Active and Configured agent counts for the 2K deployment model?
Agent CapacityDeployment SizingCisco Unified CCEConfiguration Limits - Question #14Cisco Unified CCE Solution Implementation
Where can the readiness for the CCE deployment be verified?
CCE Web AdminDeployment SettingsDeployment ReadinessInventory - Question #15Cisco Unified CCE Solution Implementation
Which protocol is used between ICM Central Controller and IVR/CUCM PG?
SIP ProtocolICM ArchitectureCUCM IntegrationComponent Communication - Question #16Cisco Unified CCE Solution Implementation
Which three modes can implement single sign-on in PCCE? (Choose three.)
SSOPCCEHybrid SSOauthentication modes - Question #17Agent and Call Flow Implementation
What is needed to execute a particular script that is configured using script explore for a specific time?
Script ExecutionDialed Number MappingAgent RoutingScript Scheduling - Question #18Cisco Unified CCE Solution Implementation
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)
UC on UCS Spec BasedRule Based ConfigurationDeployment PackagingConfiguration Models - Question #19Cisco Unified CCE Solution Implementation
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
certificate-managementCiscoCertUtilCSR-generationlogging - Question #20Cisco Unified CCE Solution Implementation
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
PCCE SetupLocal AdministratorAccount RequirementsServer Configuration - Question #21Cisco Unified CCE Solution Implementation
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?
CUBE ConfigurationContact Center Enterprise ArchitectureVoice Gateway RoutingUCVP Integration - Question #22Troubleshooting Cisco Unified CCE
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?
ICM Error LabelsCall RoutingError HandlingAudio Response - Question #23Advanced Features and Integration Implementation
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
ADFS claim rulesSAML assertionsIdentity service integrationAuthentication realms - Question #24Cisco Unified CCE Solution Implementation
What defines the DialPlan on a Cisco Voice Gateway/CUBE?
Dial-Peer ConfigurationVoice RoutingCUBE ArchitectureCall Routing Policy - Question #25Advanced Features and Integration Implementation
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
CUICFinesse integrationCORSreporting - Question #26Cisco Unified CCE Solution Implementation
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)
PCCE initializationPeripheral Gateway configurationVRU and Media Routing PGsPIM setup - Question #27Cisco Unified CCE Solution Implementation
What are two types of upgrades available for CCE? (Choose two.)
CCE upgradesCommon GroundDeviationSystem administration - Question #28Cisco Unified CCE Solution Implementation
Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?
Configuration synchronizationManual differential syncConfiguration managementCCE administration - Question #29Advanced Features and Integration Implementation
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
CUBE FeaturesCall RecordingSilent MonitoringSecure Communications - Question #30Cisco Unified CCE Solution Implementation
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/O...
CCE VM InfrastructureServer Performance RequirementsIOPS ManagementSupport Team Responsibilities - Question #31Cisco Unified CCE Solution Implementation
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)
Certificate ManagementCA Signed CertificatesVOS Keystorestomcat-trust - Question #32Advanced Features and Integration Implementation
Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?
SAML Metadata ExchangeIdS ConfigurationTrust RelationshipsPCCE Authentication - Question #33Cisco Unified CCE Solution Implementation
What are two functions of a SIP Proxy Server? (Choose two.)
SIP ProxyCall RoutingLoad BalancingNetwork Architecture - Question #34Advanced Features and Integration Implementation
What are two considerations for Active Directory (AD)? (Choose two.)
Active DirectoryGlobal CatalogsForest TopologyDirectory Services - Question #35Cisco Unified CCE Solution Implementation
Which signed certificate is less administration in environments with many servers, such as CCE?
Certificate ManagementSelf-signed CertificatesEnterprise ScalabilityInfrastructure Administration - Question #36Advanced Features and Integration Implementation
Which telephony deployment is between a TDM trunk and a VOIP?
CUBETDM/VoIP bridgingGateway interoperabilityVoice integration - Question #37Agent and Call Flow Implementation
Which mode can be used to display data flow in the Script?
Script EditorData Flow VisualizationEdit ModeCall Scripting - Question #38Cisco Unified CCE Solution Implementation
What are two considerations for PCCE 2K installation? (Choose two.)
PCCE 2K InstallationSoftware DeploymentWebsetupInfrastructure Requirements - Question #39Cisco Unified CCE Solution Implementation
Which service must be restarted after modifying the Java Keystore on the CVP servers?
Java KeystoreWebServicesManagerCVP ConfigurationSSL/TLS Security - Question #40Cisco Unified CCE Solution Implementation
Which type of machine will run an automated deferred sync job?
AW architectureDeferred syncMachine rolesCCE infrastructure - Question #41Cisco Unified CCE Solution Implementation
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
Microapps configurationIVR SettingsNetwork VRU ScriptsPCCE Administration - Question #42Cisco Unified CCE Solution Implementation
What are two ways to deploy security certificates in CCE? (Choose two.)
Certificate DeploymentPKI/CASecurity ConfigurationCCE Implementation - Question #43Advanced Features and Integration Implementation
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
CUCM CapabilitiesElement GroupingTime of Day RoutingCall Admission Control - Question #44Cisco Unified CCE Solution Implementation
What are two upgrades for Common Ground? (Choose two.)
Common Ground upgradesConfiguration managementSystem upgradesNetwork configuration - Question #45Agent and Call Flow Implementation
How is a call assigned to a call type in the PCCE system?
Call Type AssignmentPCCE Call FlowTCD TablesCall Termination - Question #46Advanced Features and Integration Implementation
Which service is used to provide authorization between the Identity Provider (IdP) and application?
ADFSIdentity FederationSAMLAuthorization - Question #47Cisco Unified CCE Solution Implementation
How are remote sites added?
remote site provisioningPG Setupsite configurationCCE deployment - Question #48Cisco Unified CCE Solution Implementation
What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?
Direct Attached Storage (DAS)VM AvailabilityServer Failure ImpactInfrastructure Design - Question #49Cisco Unified CCE Solution Implementation
Where are external voice DNs sourced from in a CCE Dial Plan?
CCE Dial PlanCUCM IntegrationDirectory Numbers (DNs)Voice Architecture - Question #50Cisco Unified CCE Solution Implementation
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse?...
FinesseHTTPScertificatessecurity configuration