What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

Question

Options

• AWebSetup
• BContact Centre Management Portal (CCMP)
• CLDAP Plugin
• DSingle Pane of Glass (SPOG)

• A
  85% (17)
• C
  10% (2)
• D
  5% (1)

Explanation

WebSetup is the Cisco-recommended web-based administrative interface deployed alongside Unified CCE to give administrators browser-based access to configuration tasks that previously required the legacy thick-client Configuration Manager. It modernizes the admin experience without fully replacing Configuration Manager during transition periods.

Why the distractors are wrong:

• B (CCMP) is a self-service provisioning portal used primarily in service-provider multi-tenant deployments, not the core web admin interface for Unified CCE.
• C (LDAP Plugin) is a directory integration component for syncing user data, not an administrative UI.
• D (SPOG) is a conceptual unified dashboard approach for managing multiple Cisco collaboration components together - it is not a standalone deployable web admin tool specific to Unified CCE configuration.

Memory tip: The word "Web" is built right into the answer - when the question asks for a web-based interface to replace or supplement a legacy tool, let "WebSetup = Web interface for setup/admin" be your anchor.

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