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500-444 · Question #10

Which three tools are used to download logs for CCE troubleshooting? (Choose three.)

The correct answer is B. Diagnostic framework portico. Note: The "Correct Answer: B" appears to be incomplete for a "choose three" question. Based on Cisco CCE troubleshooting documentation, the three correct answers are B, D, and E. --- Diagnostic Framework Portico (B) is a web-based tool built into CCE that allows administrators…

Troubleshooting Cisco Unified CCE

Question

Which three tools are used to download logs for CCE troubleshooting? (Choose three.)

Options

  • APROCMON
  • BDiagnostic framework portico
  • COPCTEST
  • DDUMPLOG
  • EUnified System CLI
  • FRTTEST

How the community answered

(40 responses)
  • B
    95% (38)
  • C
    3% (1)
  • F
    3% (1)

Explanation

Note: The "Correct Answer: B" appears to be incomplete for a "choose three" question. Based on Cisco CCE troubleshooting documentation, the three correct answers are B, D, and E.


Diagnostic Framework Portico (B) is a web-based tool built into CCE that allows administrators to collect, bundle, and download diagnostic logs from CCE components through a browser interface - making it a primary log-retrieval tool.

DUMPLOG (D) is a Cisco CCE command-line utility specifically designed to extract and export historical logs from CCE processes, and is a standard part of the troubleshooting toolkit.

Unified System CLI (E) provides a centralized command-line interface for managing CCE components, including the ability to retrieve and download system logs across the deployment.

Why the distractors are wrong:

  • PROCMON (A) is a Windows Sysinternals process monitor - useful for real-time process tracing on Windows, but not a CCE log download tool.
  • OPCTEST (C) is a CCE utility for testing OPC (Open Peripheral Controller) connectivity, not for collecting logs.
  • RTTEST (F) tests real-time routing and connections in CCE - a diagnostic ping-style tool, not a log downloader.

Memory tip: Think "DUmP logs via the Portal with a CLI"DUMPLOG, B (Portico), E (Unified System CLI). The three tools that actually retrieve/export data are your answer; the others are testers.

Topics

#CCE Troubleshooting#Log Download Tools#Diagnostic Framework#System Monitoring

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