What will the caller hear if Cisco Unified ICM sends back a label of 91919191?

Question

Options

• AMoH
• BRinging
• Can error message
• DAudio

• A
  6% (1)
• C
  88% (15)
• D
  6% (1)

Explanation

Sending the label 91919191 back to the originating gateway is Cisco ICM's way of signaling a routing error - it is a reserved/dummy label that no real device answers, so the gateway plays an error message (such as a reorder tone or system error prompt) to the caller. MoH (A) is only heard while a caller is queued and waiting, not as a result of a returned label. Ringing (B) would occur if the label resolved to a valid, reachable directory number that is alerting. Generic "Audio" (D) is a distractor - while an error message is technically audio, the specific term here implies a valid media prompt played intentionally, which is not what happens with a bad label.

Memory tip: Think of 91919191 as a "garbage number" - no real endpoint owns it, so the call goes nowhere and the caller gets an error. If you see a repeating nonsense digit string as an ICM label in an exam question, assume it signals failure.

No community discussion yet for this question.