What is needed to execute a particular script that is configured using script explore for a specific time?

Question

Options

• ADialed Number mapped to a CallType and in turn mapped to a scheduled script
• BDialed Number mapped to a CallType
• CDialed Number with scheduled script
• DAgent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script

• A
  2% (1)
• B
  4% (2)
• C
  2% (1)
• D
  92% (49)

Explanation

Option D is correct because executing a scheduled script requires a complete configuration chain: an Agent must first be mapped to a Dialed Number, and that Dialed Number must then be mapped to the scheduled script. Without the agent-to-DN mapping, the system lacks the resource association needed to handle the call when the script executes at the configured time - both links in the chain are mandatory.

Why the distractors fail:

• A comes close but omits the Agent mapping; routing through a Call Type to a scheduled script is incomplete without an agent resource tied to the Dialed Number.
• B only establishes a DN-to-CallType relationship, which provides no connection to a scheduled script at all.
• C skips the agent mapping entirely - a DN linked directly to a scheduled script cannot execute without an agent resource assigned to handle the routed call.

Memory tip: Think of it as a two-link chain - Agent → DN → Scheduled Script. If either link is missing, the script cannot execute. The agent anchors the routing; the DN bridges to the schedule.

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