Cisco
500-444 · Question #52
500-444 Question #52: Real Exam Question with Answer & Explanation
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Question
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
Options
- ACTI route point
- BAgent IP phone
- CRoute pattern
- DTranslation pattern
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