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500-444 · Question #45

500-444 Question #45: Real Exam Question with Answer & Explanation

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Question

How is a call assigned to a call type in the PCCE system?

Options

  • Awhen the call terminates, and data is written to the Cisco TCD table
  • Bwhen the call is first post-routed from Cisco Unified Customer Voice Portal
  • Cwhen the call is routed to an agent
  • Dwhen a call-routing script hits the first Queue to Skill Group node

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