220-1102 Exam Questions
828 real 220-1102 exam questions with expert-verified answers and explanations. Page 7 of 17.
- Question #315Operating Systems
A technician is troubleshooting an issue that requires a user profile to be rebuilt. The technician is unable to locate Local Users and Groups in the MMC console. Which of the foll...
MMCSnap-insWindows AdministrationTroubleshooting Tools - Question #316Security
Which of the following physical security controls can prevent laptops from being stolen?
Physical securityLaptop securityTheft preventionSecurity controls - Question #317Operational Procedures
An application user received an email indicating the version of the application currently in use will no longer be sold. Users with this version of the application will no longer r...
End-of-Life (EOL)Software lifecycleVendor supportPatches and updates - Question #318Security
Which of the following wireless security features can be enabled to allow a user to use login credentials to attach to available corporate SSIDs?
Wireless securityAuthentication protocolsEnterprise Wi-FiKerberos - Question #319Operating Systems
A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should the technician use to configure the s...
USB power managementOperating system configurationPower Options utilityDevice suspension - Question #320Hardware and network troubleshooting
A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of...
netstatNetwork TroubleshootingCommand-line toolsBackground services - Question #321Operating Systems
Which of the following operating systems is considered closed source?
Operating SystemsClosed SourceOS LicensingOSX - Question #322Security
the computers are much slower than they were the previous week. A technician finds the CPU is at 100% utilization, and antivirus scans report no current infection. Which of the fol...
CPU UtilizationMalwareCryptominerPerformance Troubleshooting - Question #324Operational Procedures
A technician is creating a full inventory of the company's IT hardware. Which of the following should the technician use for documentation management?
IT InventoryAsset ManagementHardware DocumentationAsset Tags - Question #325Security
A technician is creating a tunnel that hides IP addresses and secures all network traffic. Which of the following protocols is capable of enduring enhanced security?
VPNNetwork SecurityTunnelingProtocols - Question #326Operating Systems
A technician is setting up a newly built computer. Which of the following is the FASTEST way for the technician to install Windows 10?
Windows InstallationUnattended InstallationOperating System DeploymentInstallation Methods - Question #327Security
A technician discovers user input has been captured by a malicious actor. Which of the following malware types is MOST likely being used?
MalwareKeyloggerSecurity threatsUser input compromise - Question #328Mobile devices
The battery life on an employee's new phone seems to be drastically less than expected, and the screen stays on for a very long time after the employee sets the phone down. Which o...
Mobile device troubleshootingBattery managementScreen settingsTroubleshooting methodology - Question #329Security
Which of the following is an advantage of using WPA2 instead of WPA3?
WPA2WPA3Wireless securityDevice compatibility - Question #330Security
Which of the following features must be configured on a Windows OS desktop in order to encrypt files in a laptop?
Windows OSFile encryptionBitLockerData security - Question #331Mobile devices
Which of the following would cause a corporate-owned iOS device to have an Activation Lock issue?
iOS securityActivation LockApple ID managementCorporate mobile devices - Question #332Security
Which of the following security methods supports the majority of current Wi-Fi-capable devices without sacrificing security?
Wi-Fi SecurityWPA3Wireless EncryptionNetwork Security Protocols - Question #333Security
Which of the following threats will the use of a privacy screen on a computer help prevent?
Privacy screenPhysical securityShoulder surfingData protection - Question #334Operating Systems
A technician needs to override DNS and redirect IP addresses and URLs to different locations. Which of the following should the technician do?
hosts fileDNS overrideIP redirectionhostname resolution - Question #335Operating Systems
Which of the following operating systems can allow users to have access to the source code, can host various server applications, and can be command line only?
LinuxOpen sourceServer operating systemsCommand line interface (CLI) - Question #336Security
A technician is investigating options to secure a small office wireless network. One requirement is to allow automatic logins to the network using certificates instead of passwords...
Wireless securityAuthentication protocolsEAPCertificate authentication - Question #337Security
A technician needs a way to test software without placing company systems at risk. Which of the following features should the technician use to completely achieve this objective?
SandboxSoftware testingIsolationSecurity best practices - Question #338Security
A systems administrator notices that a server on the company network has extremely high CPU utilization. Upon further inspection, the administrator sees that the server is consiste...
Cryptomining malwareMalware identificationCPU utilizationNetwork communication - Question #339Operating Systems
A system dives nearly full, and a technician needs to free up some space. Which of the following tools should the technician use?
Disk space managementDisk CleanupOperating system utilitiesSystem maintenance - Question #340Operating Systems
A technician is partitioning a hard disk. The five primary partitions should contain 4TB of free space. Which of the following partition styles should the technician use to partiti...
PartitioningGPTDisk managementStorage capacity - Question #341Virtualization and cloud computing
A developer receives the following error while trying to install virtualization software on a workstation: VTx not supported by system Which of the following upgrades will MOST lik...
VirtualizationProcessorVTxHardware upgrades - Question #342Mobile devices
The screen on a user's mobile device is not autorotating even after the feature has been enabled and the device has been restarted. Which of the following should the technician do...
Mobile device troubleshootingSensor calibrationScreen autorotationAccelerometer - Question #343Security
A technician received a call from a user who clicked on a web advertisement. Now, every time the user moves the mouse, a pop-up displays across the monitor. Which of the following...
MalwareAdwarePop-upsTroubleshooting - Question #344Security
A user's permissions are limited to read on a shared network folder using NTFS security settings. Which of the following describes this type of security control?
NTFS PermissionsAccess Control List (ACL)File System SecurityNetwork Shares - Question #345Operating Systems
A user attempts to install additional software and receives a UAC prompt. Which of the following is the BEST way to resolve this issue?
User Account ControlUser permissionsAdministrator rightsWindows OS - Question #346Hardware and network troubleshooting
A user is unable to access a web-based application. A technician verifies the computer cannot access any web pages at all. The computer obtains an IP address from the DHCP server....
Network TroubleshootingFirewallWeb ConnectivityPing - Question #347Software Troubleshooting
Every time a user tries to open the organization's proprietary application on an Android tablet, the application immediately closes. Other applications are operating normally. Whic...
Mobile Device TroubleshootingApplication TroubleshootingAndroid App CrashTroubleshooting Steps - Question #348Operating Systems
A Windows administrator is creating user profiles that will include home directories and network printers for several new users. Which of the following is the MOST efficient way fo...
Group PolicyWindows AdministrationUser ProfilesPrinter Management - Question #349Security
A user's corporate laptop with proprietary work information was stolen from a coffee shop. The user logged in to the laptop with a simple password, and no other security mechanisms...
Data protectionFull disk encryptionLaptop securityStolen devices - Question #350Security
A systems administrator is experiencing issues connecting from a laptop to the corporate network using PKI. Which of the following tools can the systems administrator use to help r...
PKICertificatesTroubleshooting ToolsWindows Utilities - Question #351Security
A technician is trying to encrypt a single folder on a PC. Which of the following should the technician use to accomplish this task?
Folder encryptionEFSWindows security features - Question #352Networking
A small-office customer needs three PCs to be configured in a network with no server. Which of the following network types is the customer's BEST choice for this environment?
Network typesWorkgroup networkPeer-to-peerSmall office networking - Question #353Security
Which of the following common security vulnerabilities can be mitigated by using put validation?
Input validationSecurity vulnerabilitiesSQL injectionApplication security - Question #354Operational Procedures
A company is looking for a solution that provides a backup for all data on the system while providing the lowest impact to the network. Which of the following backup types will the...
Backup typesData backup strategyNetwork utilizationDisaster recovery - Question #355Operational Procedures
A technician needs to establish a remote access session with a user who has a Windows workstation. The session must allow for simultaneous viewing of the workstation by both the us...
Remote AssistanceRemote AccessWindowsTechnical Support - Question #356Mobile devices
A user's iPhone was permanently locked alter several failed login attempts. Which of the following will restore access to the device?
iPhone recoveryMobile device securityAccount lockoutRecovery code - Question #357Security
Which of the following macOS utilities uses AES-128 to encrypt the startup disk?
macOSDisk EncryptionFileVaultAES-128 - Question #358Hardware and network troubleshooting
A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the issue?
Remote accessNetwork sharesTroubleshooting toolsSecure Shell (SSH) - Question #359Software Troubleshooting
A user reported that a laptop's screen turns off very quickly after sitting for a few moments and is also very dim when not plugged in to an outlet. Everything else seems to be fun...
Windows Power PlansLaptop power managementDisplay settingsSoftware troubleshooting - Question #360Security
A user is receiving repeated pop-up advertising messages while browsing the internet. A malware scan is unable to locate the source of an infection. Which of the following should t...
AdwareMalwareDNSTroubleshooting - Question #361Operational Procedures
The courts determined that a cybercrimes case could no longer be prosecuted due to the agency's handling of evidence. Which of the following was MOST likely violated during the inv...
Chain of custodyEvidence handlingDigital forensicsCybercrime investigation - Question #362Software Troubleshooting
A user reports a virus is on a PC. The user installs additional real-time protection antivirus software, and the PC begins performing extremely slow. Which of the following steps s...
Antivirus softwareSoftware conflictSystem performanceTroubleshooting - Question #363Security
A technician removed a virus from a user's device. The user returned the device a week later with the same virus on it. Which of the following should the technician do to prevent f...
Virus preventionUser educationSecurity awarenessPost-infection procedures - Question #364Security
A technician is concerned about a large increase in the number of whaling attacks happening in the industry. The technician wants to limit the company's risk to avoid any issues. W...
WhalingFirewallNetwork SecuritySocial Engineering - Question #365Operating Systems
A customer calls the help desk asking for instructions on how to modify desktop wallpaper. Which of the following Windows 10 settings should the technician recommend?
Windows 10Desktop personalizationUser interfaceHelp desk support