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220-1102 · Question #328
220-1102 Question #328: Real Exam Question with Answer & Explanation
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Mobile devices
Question
The battery life on an employee's new phone seems to be drastically less than expected, and the screen stays on for a very long time after the employee sets the phone down. Which of the following should the technician check FIRST to troubleshoot this issue? (Choose two.)
Options
- AScreen resolution
- BScreen zoom
- CScreen timeout
- DScreen brightness
- EScreen damage
- FScreen motion smoothness
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Topics
#Mobile device troubleshooting#Battery management#Screen settings#Troubleshooting methodology