220-1102 · Question #320
A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following…
The correct answer is C. netstat. The netstat command-line tool is used to display active network connections, routing tables, and network interface statistics, which helps a technician identify services consuming bandwidth.
Question
A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following tools should the technician use to investigate connections on the laptop?
Options
- Anslookup
- Bnet use
- Cnetstat
- Dnet user
How the community answered
(19 responses)- B5% (1)
- C95% (18)
Why each option
The netstat command-line tool is used to display active network connections, routing tables, and network interface statistics, which helps a technician identify services consuming bandwidth.
nslookup is a command-line tool used for querying the Domain Name System (DNS) to obtain domain name or IP address mapping, not for monitoring active network connections.
net use is a command-line tool used to connect to, disconnect from, and view network shared resources, not for investigating active network traffic.
The netstat command (network statistics) is a command-line tool that displays active TCP connections, listening ports, Ethernet statistics, and IP table information. This tool allows a technician to identify which applications or services are establishing network connections and potentially consuming bandwidth, helping diagnose slow internet issues.
net user is a command-line utility used to add, delete, and view user accounts on a local computer or domain, not for network connection analysis.
Concept tested: Network troubleshooting tools - netstat
Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/netstat
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