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CompTIA

220-1102 · Question #320

A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following…

The correct answer is C. netstat. The netstat command-line tool is used to display active network connections, routing tables, and network interface statistics, which helps a technician identify services consuming bandwidth.

Hardware and network troubleshooting

Question

A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following tools should the technician use to investigate connections on the laptop?

Options

  • Anslookup
  • Bnet use
  • Cnetstat
  • Dnet user

How the community answered

(19 responses)
  • B
    5% (1)
  • C
    95% (18)

Why each option

The netstat command-line tool is used to display active network connections, routing tables, and network interface statistics, which helps a technician identify services consuming bandwidth.

Anslookup

nslookup is a command-line tool used for querying the Domain Name System (DNS) to obtain domain name or IP address mapping, not for monitoring active network connections.

Bnet use

net use is a command-line tool used to connect to, disconnect from, and view network shared resources, not for investigating active network traffic.

CnetstatCorrect

The netstat command (network statistics) is a command-line tool that displays active TCP connections, listening ports, Ethernet statistics, and IP table information. This tool allows a technician to identify which applications or services are establishing network connections and potentially consuming bandwidth, helping diagnose slow internet issues.

Dnet user

net user is a command-line utility used to add, delete, and view user accounts on a local computer or domain, not for network connection analysis.

Concept tested: Network troubleshooting tools - netstat

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/netstat

Topics

#netstat#Network Troubleshooting#Command-line tools#Background services

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