220-1102 · Question #356
A user's iPhone was permanently locked alter several failed login attempts. Which of the following will restore access to the device?
The correct answer is D. Secondary account and recovery code. When an iPhone is permanently locked due to too many failed passcode attempts, Apple requires the use of the Apple ID (secondary account) and a recovery code or trusted device to unlock it through Recovery Mode or iCloud's 'Find My' feature. Biometrics such as fingerprint (A)…
Question
A user's iPhone was permanently locked alter several failed login attempts. Which of the following will restore access to the device?
Options
- AFingerprint and pattern
- BFacial recognition and PIN code
- CPrimary account and password
- DSecondary account and recovery code
How the community answered
(34 responses)- A3% (1)
- B6% (2)
- C9% (3)
- D82% (28)
Explanation
When an iPhone is permanently locked due to too many failed passcode attempts, Apple requires the use of the Apple ID (secondary account) and a recovery code or trusted device to unlock it through Recovery Mode or iCloud's 'Find My' feature. Biometrics such as fingerprint (A) or facial recognition (B) are disabled after failed attempts and cannot be used to unlock a permanently locked device. The primary account and password (C) alone are insufficient without the proper recovery process Apple requires.
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