220-1002 Exam Questions
856 real 220-1002 exam questions with expert-verified answers and explanations. Page 11 of 18.
- Question #507Hardware and network troubleshooting
A company seized an employee's laptop due to illegal activity. The computer has been locked in an office until it can be turned over to authorities. and no one is allowed to log on...
chain of custodyincident responsedata preservationdigital forensics - Question #508Hardware
Which of the following accurately describes why a file on a USB drive would be inaccessible by a user until the correct authentication is received?
BitLocker To GoUSB encryptionremovable media securityauthentication - Question #509Networking
A technician needs to access the user Interface of a server outside the network. The technician added network security with MAC filtering and port forwarding to allow tor the conne...
SSHsecure remote accessport forwardingMAC filtering - Question #510Networking
Which of the following would MOST likely be used by an attacker to identify the hash value of a strong password quickly?
rainbow tablepassword hash crackingcryptographic attackpassword security - Question #511Networking
A user is receiving a large number of suspicious emails, many of which are automated emails that state the recipient cannot be found. Which of the following is the MOST likely caus...
email hijackingaccount compromisespam bounce messagesphishing - Question #512Virtualization and cloud computing
A small business, which is located in a Hood plain, wants a technician to recommend a backup strategy that will allow for Its flies to be recovered at an alternate location within...
cloud backupdisaster recoverybackup strategyoffsite storage - Question #513Networking
Which of the following wireless encryption standards uses 802.1X in its process to secure a wireless network?
WPA-Enterprise802.1Xwireless encryptionnetwork authentication - Question #514Hardware
A technician notices a Windows computer is running slowly. The computer boots up slowly and has long delays when executing large files. The technician runs Disk Cleanup, but the pr...
disk defragmentationHDD performanceperformance troubleshootingDisk Cleanup - Question #515Hardware and network troubleshooting
A systems administrator created a policy that should create a shortcut on a user's desktop. Shortly after the policy was created, a technician inspects the user's desktop and notic...
Group Policygpupdatepolicy refreshActive Directory - Question #516Mobile devices
A user's mobile device appears to lose connectivity only in certain areas. The device works normally when it is not in those areas, and the user has determined that a cellular sign...
location trackingmobile securitycellular connectivityprivacy - Question #517Virtualization and cloud computing
A technician is developing a backup and disaster recovery plan for a customer. The customer requires quick file recovery when necessary, but wants to ensure recovery is possible in...
backup strategydisaster recoverycloud backupdata retention - Question #518Hardware and network troubleshooting
Ann. a network engineer is performing an after-hours upgrade on a network switch. During the activity. Ann notices an unrelated setting she believes is misconfigured. She decides t...
change managementscope controlchange boardoutage prevention - Question #519Networking
A technician is working on an infected computer. After running a scan and removing the malicious software, only one issue remains. When opening up the browser, it is redirected to...
hosts filebrowser redirectDNS hijackingmalware removal - Question #520Hardware
A user's laptop screen goes Clank every time the keyboard and/or mouse are not active for five minutes. The user needs to change the settings for this option. Which of the followin...
Power Optionssleep settingsdisplay timeoutControl Panel - Question #521Networking
Ann a customer, allowed someone else to use her computer, and now some web pages do not display correctly in the browser. A technician determines many of the browser settings live...
Internet Optionsbrowser resetControl Paneldefault settings - Question #522Mobile devices
After receiving a replacement smartphone. a corporate user is able to open some emails but is unable to open encrypted emails. Which of the following troubleshooting steps should a...
S/MIMEemail encryptiondigital certificatessmartphone email - Question #523Networking
Which of the following security concepts can be overcome through soc al engineering? (Select TWO)
social engineeringstrong passwordsemail attachmentssecurity controls - Question #524Networking
Joe, a user, is gelling replies to an email message he never sent Joe contacts the help desk to ask what he should do. Which of the following should the help desk technician recomm...
email compromiseaccount securityincident responsepassword change - Question #525Mobile devices
A user installs a flashlight application on a phone. The user later discovers this application was stealing users' data files, pictures, call history, and other private information...
app permissionsmobile malwaredata privacyapplication security - Question #526Hardware and network troubleshooting
Following instructions from the help desk, a company employee turns off a workstation that has a suspected ransomware infection. A technician is dispatched later to investigate the...
ransomwareincident responsenetwork isolationmalware removal - Question #527Networking
Which of the following has the ability to allow or deny POP3 traffic on the firewall?
access control listPOP3firewall rulesport filtering - Question #528Networking
A technician configures a switch for an enterprise to use 802.1X. Which of the following logical security concepts uses 802.1X?
802.1Xport securitynetwork authenticationaccess control list - Question #529Networking
A technician deployed a new file server on the network. The technician wants to map the file server as a network drive on all users' computers when they log onto the network by cre...
network drive mappinglogon scriptnet useGroup Policy - Question #530Mobile devices
Ann, an employee, recently reported to the company's IT technician that her smartphone is exhibiting strange behavior. When she opens the application store. an error appears that i...
application cacheVPNtime and date settingsnetwork reset - Question #531Hardware and network troubleshooting
A technician was alerted by IT security of a potentially infected desktop, which is at a remote location. The technician will arrive on site after one hour. Which of the following...
malware responseantivirussystem updatesremote incident response - Question #532Networking
A remote user has reported a suspicious pop-up, and a technician is troubleshooting the user's laptop. The technician needs to connect securely to the computer to view the user's s...
MSRAremote assistanceremote desktopsecure remote access - Question #533Hardware
The Chief Executive Officer (CEO) of an organization frequently travels with sensitive data on a laptop and is concerned the data could be compromised if the laptop is lost or stol...
full disk encryptiondata protectionlaptop securityBitLocker - Question #534Hardware
A technician is decommissioning a workstation that contains Pll The HDDs cannot be used in another device, and all data must be destroyed. Which of the following actions would BEST...
data destructionHDD decommissioningPIIphysical destruction - Question #535Hardware
To which of the following should a technician ground an ESD strap when adding memory to a workstation?
ESD strapelectrostatic dischargeRAM installationgrounding - Question #536Hardware
A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD. and a high-end GPU. The technician installed the OS and a new game but noticed the frame-...
device driversGPU performancetroubleshootinggaming PC - Question #538Networking
A customer recently upgraded from Windows 7 to Windows 10. The customer lost access to certain network shares, and the system keeps preventing the user's access. Which of the follo...
network sharesOS upgradelogin scriptWindows 10 - Question #539Hardware and network troubleshooting
A recent security breach has caused a large company to audit its own internal security policy. The breach Involved an unauthorized user gaming access to an unattended computer by e...
default credentialsscreensaver lockguest accountphysical security - Question #540Networking
Which of the following employs content filtering to prevent data leaks within an organization?
DLPcontent filteringdata loss preventionsecurity tools - Question #541Hardware and network troubleshooting
Which of the following Windows technologies can render a Me unreadable by anyone other than the file's creator?
EFSNTFSfile encryptionaccess control - Question #542Networking
A technician needs to configure network shares on users' computers when they log on. The technician wrote the script with the net use command. Which of the following script file ty...
batch scriptnet use commandnetwork shareslogon script - Question #543Hardware and network troubleshooting
Which of the following Windows technologies can tender a file unreadable by anyone other the role's creator?
EFSNTFSfile encryptionaccess control - Question #544Hardware
Which of the following is MOST likely to be specified as a system requirement for the installation of a photo editing application in Microsoft Windows?
system requirementsRAMphoto editingapplication compatibility - Question #545Networking
A folder on an NTFS volume has the following permissions enabled for the administrators group: full control, modify, and write. A technician adds a permissions entry to the folder'...
NTFS permissionsdeny permissionsaccess controleffective permissions - Question #546Hardware and network troubleshooting
A company needs a software package for a new branch office. Which of the following license should the business purchase to allow correct licensing of the software?
software licensingconcurrent user licensecommercial licensebranch office - Question #547Hardware and network troubleshooting
Which of the following OS installation methods provides previously unavailable features and functionality white maintaining user settings?
in-place upgradeOS installationWindows upgradeuser settings - Question #548Hardware and network troubleshooting
A technician receives a security alert stating a vendor has left a Keylogger on certain systems that shipped configured from the factory. The technician needs to research the syste...
keyloggerfirmware updatesupply chain attackmalware removal - Question #549Networking
A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user's workstation. Joe informs the user that the VPN was successful, but he still cannot conne...
VPNSOHO firewallremote accessrouter configuration - Question #550Networking
A help desk technician needs to make administrative changes securely on a remote user's machine. The user must be logged off when the changes are made. Which of the following tools...
VNCremote desktopremote administrationRDP - Question #553Hardware
A computer running Windows 7 has an icon that has the appearance of an unlocked padlock with a yellow warning graphic. This icon advises the user that:
BitLockerdrive encryptionTPMWindows security - Question #554Hardware
A user is locked out of the local user account on a UEFI-based workgroup computer. A technician is trying to use a third the USB drive to run the program. Which of the following wo...
UEFISecure Bootboot from USBBIOS settings - Question #555Hardware
A technician is encrypting the company's laptops using BitLocker, but some of the laptops do not have a built-in TPM. Which of the following would enable the technician to use BitL...
BitLockerTPMUSB startup keydrive encryption - Question #556Hardware and network troubleshooting
A recent ransomware attack caused several datasets to be inaccessible. Security technicians were able to mitigate any additional attacks and remove any unauthorized software. Which...
ransomwareincident responsemalware removaldata recovery - Question #557Hardware and network troubleshooting
A user can access the company's internal website properly, but some e-commerce websites have stopped loading and been replaced with an error message. The technician who is troubles...
browser hijackingDNS redirectionmalwarenetwork security - Question #558Hardware and network troubleshooting
A technician is working on an infected computer that is currently turned off. The technician is concerned the boot sector is affected. Which of the following is the BEST method for...
boot sectorforensic analysismalware scanningdrive security - Question #559Hardware and network troubleshooting
A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective al remediating future issues through d...
ticketing systemdocumentationincident managementIT best practices