CompTIA
220-1002 · Question #559
220-1002 Question #559: Real Exam Question with Answer & Explanation
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Question
A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective al remediating future issues through documentation?
Options
- ATake personal notes for future reference.
- BDocument the findings in the technician ticketing system
- CDocument the solution in a user-facing FAQ page
- DBrief upper management in a meeting regarding the findings.
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