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220-1002 · Question #851

220-1002 Question #851: Real Exam Question with Answer & Explanation

The correct answer is D: The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in. On macOS, the Force Quit dialog is accessed through the Apple menu, which is the standard method for terminating unresponsive applications.

Question

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

Options

  • AThe technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen
  • BThe technician clicks on the frozen application and presses and holds the Esc key on the
  • CThe technician opens Finder, navigates to the Applications folder, locates the application that is
  • DThe technician opens the Apple icon menu, selects Force Quit, selects the frozen application in

Explanation

On macOS, the Force Quit dialog is accessed through the Apple menu, which is the standard method for terminating unresponsive applications.

Common mistakes.

  • A. Ctrl+Alt+Del is a Windows keyboard shortcut that opens the security screen or Task Manager and has no function in macOS.
  • B. Holding the Esc key does not force quit applications in macOS; it only cancels certain dialogs or exits full-screen mode.
  • C. Navigating to the Applications folder in Finder shows application files on disk but does not allow the user to terminate a running process.

Concept tested. macOS Force Quit for unresponsive applications

Reference. https://support.apple.com/en-us/102579

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