A technician was alerted by IT security of a potentially infected desktop, which is at a remote location. The technician will arrive on site after one hour. Which of the following steps should be…

The correct answer is A. Start system updates C. Run antivirus. Before traveling, the technician can take these two remote actions: (C) Run antivirus-remotely triggering a scan can detect and quarantine known malware, slowing the infection during the hour before arrival. (A) Start system updates-initiating OS and definition updates…

Hardware and network troubleshooting

Question

A technician was alerted by IT security of a potentially infected desktop, which is at a remote location. The technician will arrive on site after one hour. Which of the following steps should be performed prior to traveling to prevent further infection? (Select TWO).

Options

AStart system updates
BBackup PC data
CRun antivirus
DInstall the firewall
ETurn off System Restore
FInstall a keylogger

How the community answered

(17 responses)

A
82% (14)
B
12% (2)
F
6% (1)

Explanation

Before traveling, the technician can take these two remote actions: (C) Run antivirus-remotely triggering a scan can detect and quarantine known malware, slowing the infection during the hour before arrival. (A) Start system updates-initiating OS and definition updates refreshes antivirus signatures and patches exploitable vulnerabilities, limiting further damage. Backing up data (B) risks preserving infected files. Installing a firewall (D) or keylogger (F) are not appropriate responses. Disabling System Restore (E) is an on-site remediation step, not a remote pre-travel action.

Topics

#malware response#antivirus#system updates#remote incident response

Community Discussion

No community discussion yet for this question.

Full 220-1002 Practice