220-1002 · Question #538
A customer recently upgraded from Windows 7 to Windows 10. The customer lost access to certain network shares, and the system keeps preventing the user's access. Which of the following is the MOST…
The correct answer is D. The network login script executed incorrectly. When upgrading from Windows 7 to Windows 10, logon scripts that map network drives using commands like 'net use' can fail to execute correctly due to changes in script execution policies, Group Policy behavior, or path differences between OS versions. This is the most likely…
Question
A customer recently upgraded from Windows 7 to Windows 10. The customer lost access to certain network shares, and the system keeps preventing the user's access. Which of the following is the MOST likely cause of the issue?
Options
- AThe BitLocker feature was activated and encrypted the shares.
- BThe user's information was not preserved during the upgrade
- CWindows Firewall no longer allows access to legacy systems.
- DThe network login script executed incorrectly.
How the community answered
(32 responses)- A6% (2)
- B13% (4)
- C22% (7)
- D59% (19)
Explanation
When upgrading from Windows 7 to Windows 10, logon scripts that map network drives using commands like 'net use' can fail to execute correctly due to changes in script execution policies, Group Policy behavior, or path differences between OS versions. This is the most likely cause of lost access to network shares. BitLocker (A) encrypts local drives, not network shares. User profile data (B) is generally preserved during an in-place upgrade. Windows Firewall (C) does not specifically block legacy network share access by default after an upgrade.
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