220-1002 · Question #16
220-1002 Question #16: Real Exam Question with Answer & Explanation
The correct answer is B: Ask Ann to open a browser and watch for a redirect page. The unsecured 'ConnectMe' network with no corporate branding is likely a public Wi-Fi captive portal, which redirects browser traffic to a login or terms-acceptance page before granting full internet access. Until that redirect is completed, email and other services will not work
Question
Options
- ARemote into Ann's system and restart the wireless adapter
- BAsk Ann to open a browser and watch for a redirect page
- CAdvice Ann to pug an Ethernet cable into her laptop
- DDirect Ann to run an antivirus program on her laptop
Explanation
The unsecured 'ConnectMe' network with no corporate branding is likely a public Wi-Fi captive portal, which redirects browser traffic to a login or terms-acceptance page before granting full internet access. Until that redirect is completed, email and other services will not work.
Common mistakes.
- A. Restarting the wireless adapter would not help because the device is already successfully connected to the Wi-Fi network - the issue is at the network access layer, not the adapter layer.
- C. Plugging in an Ethernet cable is a workaround that may not be available while working remotely and does not address the captive portal issue.
- D. Running antivirus is unrelated to a captive portal that is blocking network access by design until authentication is completed.
Concept tested. Captive portal detection and authentication on public Wi-Fi
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