A technician notices a Windows computer is running slowly. The computer boots up slowly and has long delays when executing large files. The technician runs Disk Cleanup, but the problem persists…

The correct answer is B. Reboot the computer. When a computer runs slowly and Disk Cleanup does not resolve the issue, a reboot clears the RAM, terminates hung or memory-leaking processes, and resets system state. Long-running sessions can accumulate open processes and memory fragmentation in RAM that only a restart…

Hardware

Question

A technician notices a Windows computer is running slowly. The computer boots up slowly and has long delays when executing large files. The technician runs Disk Cleanup, but the problem persists. Which of the following will MOST likely help speed up the computer?

Options

ABoot into safe mode.
BReboot the computer
CDefragment the hard drive
DInstall device drivers

How the community answered

(26 responses)

A
4% (1)
B
85% (22)
C
8% (2)
D
4% (1)

Explanation

When a computer runs slowly and Disk Cleanup does not resolve the issue, a reboot clears the RAM, terminates hung or memory-leaking processes, and resets system state. Long-running sessions can accumulate open processes and memory fragmentation in RAM that only a restart resolves. Booting into safe mode (A) is for isolating driver/software issues, not general performance. Installing device drivers (D) addresses hardware functionality, not performance slowdowns. Defragmenting (C) targets HDD file fragmentation but Disk Cleanup was already run, so persistent delays point more toward in-memory process buildup that a reboot addresses.

Topics

#disk defragmentation#HDD performance#performance troubleshooting#Disk Cleanup

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