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ITSM20F.EN · Question #91
Top management needs to ensure that employees are aware of the relevance and importance of their activities. What else do all employees need to be aware of?
The correct answer is B. How they contribute to the achievement of the Service management objectives. You've hit your weekly limit · resets 5am (America/New_York)
Service Management System (SMS)
Question
Top management needs to ensure that employees are aware of the relevance and importance of their activities. What else do all employees need to be aware of?
Options
- AHow they can provide policies and a framework for a Service management system
- BHow they contribute to the achievement of the Service management objectives
- CHow they contribute to the Total cost of ownership (TCO)
- DHow they contribute to total salary reduction
How the community answered
(30 responses)- A3% (1)
- B80% (24)
- C7% (2)
- D10% (3)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#employee awareness#service management objectives#top management#SMS
Community Discussion
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