Service providers manage various documents and records to ensure effective planning, operation and control of Service management. Which of these is a record?

The correct answer is B. Change Advisory Board (CAB) meeting minutes. You've hit your weekly limit · resets 5am (America/New_York)

Service Management System (SMS)

Question

Options

AProcess description
BChange Advisory Board (CAB) meeting minutes
CService level agreement (SLA)
DService management policy

How the community answered

(27 responses)

A
4% (1)
B
70% (19)
C
11% (3)
D
15% (4)

Explanation

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Topics

#records vs documents#CAB minutes#service management documentation#SMS

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