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ITSM20F.EN · Question #114
What is the best definition of a Service management system?
The correct answer is C. processes, procedures, responsibilities and resources for implementing Service management. You've hit your weekly limit · resets 5am (America/New_York)
Service Management System (SMS)
Question
What is the best definition of a Service management system?
Options
- Aability to maintain availability of theIT infrastructure, services and supporting organization to
- Bmandatory Service management practices followed by everyone in the service provider
- Cprocesses, procedures, responsibilities and resources for implementing Service management
- Dset of measures and procedures to ensure that the provided services continue to fulfill the
How the community answered
(41 responses)- A7% (3)
- B2% (1)
- C76% (31)
- D15% (6)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#SMS definition#processes and procedures#service management system#responsibilities
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