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ITSM20F.EN · Question #114
ITSM20F.EN Question #114: Real Exam Question with Answer & Explanation
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Question
What is the best definition of a Service management system?
Options
- Aability to maintain availability of theIT infrastructure, services and supporting organization to
- Bmandatory Service management practices followed by everyone in the service provider
- Cprocesses, procedures, responsibilities and resources for implementing Service management
- Dset of measures and procedures to ensure that the provided services continue to fulfill the
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