EXIN

ITSM20F.EN · Question #113

Which interested party will define Service level requirements?

The correct answer is A. Customer. You've hit your weekly limit · resets 5am (America/New_York)

Relationship processes

Question

Which interested party will define Service level requirements?

Options

ACustomer
BEnd user
CService provider
DSupplier

How the community answered

(17 responses)

A
76% (13)
B
6% (1)
C
12% (2)
D
6% (1)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#service level requirements#customer role#SLA#stakeholder definition

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