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ITSM20F.EN · Question #92

What is the main outcome of the Business Relationship Management process?

The correct answer is C. Customer relationship and satisfaction. You've hit your weekly limit · resets 5am (America/New_York)

Relationship processes

Question

What is the main outcome of the Business Relationship Management process?

Options

AChanges to service requirements
BComplaints policy
CCustomer relationship and satisfaction
DService reviews

How the community answered

(28 responses)

A
7% (2)
B
4% (1)
C
71% (20)
D
18% (5)

Explanation

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Topics

#business relationship management#customer satisfaction#customer relationship#BRM outcomes

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