According to ISO/IEC 20000, what is the minimum frequency for the Service Provider and the Customer to attend a service review meeting for discussing changes to the service scope?

The correct answer is A. annually. You've hit your weekly limit · resets 5am (America/New_York)

Relationship processes

Question

Options

Aannually
Bmonthly
Conly when there is a business need to change the service
Dquarterly

How the community answered

(25 responses)

A
72% (18)
B
16% (4)
C
8% (2)
D
4% (1)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#service review#business relationship management#ISO 20000#review frequency

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