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ITSM20F.EN · Question #34
ITSM20F.EN Question #34: Real Exam Question with Answer & Explanation
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Question
According to ISO/IEC 20000, what is the minimum frequency for the Service Provider and the Customer to attend a service review meeting for discussing changes to the service scope?
Options
- Aannually
- Bmonthly
- Conly when there is a business need to change the service
- Dquarterly
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