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ITSM20F.EN · Question #33

Which processes should the Plan, Do, Check, Act methodology be applied to?

The correct answer is A. all of the processes within the scope. You've hit your weekly limit · resets 5am (America/New_York)

Planning and implementing service management

Question

Which processes should the Plan, Do, Check, Act methodology be applied to?

Options

Aall of the processes within the scope
Bthe Planning & Implementing Service Management process
Cthe Requirements for a Management System process
Dthose that support business critical services

How the community answered

(21 responses)

A
81% (17)
B
5% (1)
C
10% (2)
D
5% (1)

Explanation

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Topics

#PDCA#plan-do-check-act#continuous improvement#process scope

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