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ITSM20F.EN · Question #80
Which of the documents below should be available as evidence of Service management planning and operations?
The correct answer is B. policies and plans for service compliance. You've hit your weekly limit · resets 5am (America/New_York)
Planning and implementing service management
Question
Which of the documents below should be available as evidence of Service management planning and operations?
Options
- Aan Ishikawa (Fishbone) diagram
- Bpolicies and plans for service compliance
- Crisk and impact checklists
- Dwork instructions for storage monitoring
How the community answered
(41 responses)- A7% (3)
- B78% (32)
- C2% (1)
- D12% (5)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#service management planning#compliance#policies#SMS documentation
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