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ITSM20F.EN · Question #141
Which type of event or activity can trigger a service Change, which would need to be catered for in the Service Management plan?
The correct answer is B. Service improvement activities. You've hit your weekly limit · resets 5am (America/New_York)
Planning and implementing service management
Question
Which type of event or activity can trigger a service Change, which would need to be catered for in the Service Management plan?
Options
- AMajor Incident
- BService improvement activities
- CSystem Lifecycle Management
- DUrgent Change
How the community answered
(19 responses)- A21% (4)
- B68% (13)
- C5% (1)
- D5% (1)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#service change triggers#service improvement#service management plan#change management
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