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ITSM20F.EN · Question #141
Which type of event or activity can trigger a service Change, which would need to be catered for in the Service Management plan?
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Planning and implementing service management
Question
Which type of event or activity can trigger a service Change, which would need to be catered for in the Service Management plan?
Options
- AMajor Incident
- BService improvement activities
- CSystem Lifecycle Management
- DUrgent Change
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Topics
#service change triggers#service improvement#service management plan#change management