EXIN
ITSM20F.EN · Question #104
ITSM20F.EN Question #104: Real Exam Question with Answer & Explanation
Sign in or unlock ITSM20F.EN to reveal the answer and full explanation for question #104. The question stem and answer options stay visible for context.
Question
When implementing Service management, what is the recommended method to deliver the best possible service to meet a customer's business needs?
Options
- AAll employees should have attended anIT service management Foundation course.
- BCombine the best practices fromITIL®CobiTTMand Six Sigma®to meet the customer's business
- CEach service management process needs to have its own dedicated process manager.
- DThe Service management processes should meet the requirements in ISO/IEC 20000.
Unlock ITSM20F.EN to see the answer
You've previewed enough free ITSM20F.EN questions. Unlock ITSM20F.EN for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.