While planning for service improvements, what is an important best practice to consider?

Question

Options

• AService improvement targets should be measurable, linked to business objectives and
• BThe progress of service improvement should be discussed at least weekly in the steering
• CThe progress should be monitored closely by an independent project manager to maintain
• DThe service improvement targets should not change until the target is reached, or else no

• A
  80% (44)
• B
  2% (1)
• C
  7% (4)
• D
  11% (6)

Explanation

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