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ITSM20F.EN · Question #89

When planning a quality approach to the Service management system, what needs to be considered to ensure on-going compliance with the service providers corporate objectives / requirements?

The correct answer is A. Any processes and policies defined by the company. You've hit your weekly limit · resets 5am (America/New_York)

Planning and implementing service management

Question

When planning a quality approach to the Service management system, what needs to be considered to ensure on-going compliance with the service providers corporate objectives / requirements?

Options

  • AAny processes and policies defined by the company
  • BIT service management best practices
  • CThe budget available to allocate resources
  • DThe time to update the process documentation

How the community answered

(26 responses)
  • A
    77% (20)
  • B
    8% (2)
  • C
    12% (3)
  • D
    4% (1)

Explanation

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Topics

#SMS planning#corporate objectives#compliance#quality approach

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