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ITSM20F.EN · Question #90
What is the purpose of defining a Service management system?
The correct answer is C. to provide policies and a framework to enable effective management and implementation of all. You've hit your weekly limit · resets 5am (America/New_York)
Service Management System (SMS)
Question
What is the purpose of defining a Service management system?
Options
- Ato ensure that new services are deliverable and manageable against the customer requirements
- Bto realize a Management System framework for IT Service Management
- Cto provide policies and a framework to enable effective management and implementation of all
- Dto safeguard the implementation and delivery of Service Management
How the community answered
(20 responses)- A15% (3)
- B5% (1)
- C75% (15)
- D5% (1)
Explanation
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Topics
#SMS purpose#service management framework#policies#implementation
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