EXIN
ITSM20F.EN · Question #111
Staff competencies and training needs shall be reviewed and managed. Why is this necessary?
The correct answer is A. To enable employees to perform their role effectively. You've hit your weekly limit · resets 5am (America/New_York)
Service Management System (SMS)
Question
Staff competencies and training needs shall be reviewed and managed. Why is this necessary?
Options
- ATo enable employees to perform their role effectively
- BTo help staff to further their career
- CTo improve service reporting
- DTo reduce the operational cost of the organization
How the community answered
(38 responses)- A74% (28)
- B13% (5)
- C5% (2)
- D8% (3)
Explanation
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Topics
#staff competencies#training management#human resources#role effectiveness
Community Discussion
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