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ITSM20F.EN · Question #111
ITSM20F.EN Question #111: Real Exam Question with Answer & Explanation
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Question
Staff competencies and training needs shall be reviewed and managed. Why is this necessary?
Options
- ATo enable employees to perform their role effectively
- BTo help staff to further their career
- CTo improve service reporting
- DTo reduce the operational cost of the organization
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