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ITSM20F.EN · Question #38

What may define the scope of Service Management in the Service Management plan?

The correct answer is A. the location of the services. You've hit your weekly limit · resets 5am (America/New_York)

Service Management System (SMS)

Question

What may define the scope of Service Management in the Service Management plan?

Options

  • Athe location of the services
  • Bthe number of staff
  • Cthe size of the infrastructure
  • Dthe specific processes undertaken

How the community answered

(34 responses)
  • A
    82% (28)
  • B
    9% (3)
  • C
    3% (1)
  • D
    6% (2)

Explanation

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Topics

#service management plan#scope definition#SMS#service management system

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