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ITSM20F.EN · Question #140
ITSM20F.EN Question #140: Real Exam Question with Answer & Explanation
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Question
What is the objective of IT Service Management?
Options
- Ato provide critical services to business customers
- Bto provide guaranteed service levels against business requirements
- Cto provide management of services to meet business requirements
- Dto provide services to the maximum level to the business
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