EXIN
ITSM20F.EN · Question #140
What is the objective of IT Service Management?
The correct answer is C. to provide management of services to meet business requirements. You've hit your weekly limit · resets 5am (America/New_York)
Basic concepts
Question
What is the objective of IT Service Management?
Options
- Ato provide critical services to business customers
- Bto provide guaranteed service levels against business requirements
- Cto provide management of services to meet business requirements
- Dto provide services to the maximum level to the business
How the community answered
(21 responses)- A5% (1)
- B14% (3)
- C76% (16)
- D5% (1)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#IT Service Management#objective#business requirements#service delivery
Community Discussion
No community discussion yet for this question.