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ITSM20F.EN · Question #46
ITSM20F.EN Question #46: Real Exam Question with Answer & Explanation
The correct answer is C. organizational structure related to responsibilities, procedures and resources for implementing. See the full explanation below for the reasoning.
Question
What is the best definition of "Quality system"?
Options
- Aability to maintain availability of the IT infrastructure, services and supporting organization to
- Bmandatory Quality management practices followed by everyone in the service provider
- Corganizational structure related to responsibilities, procedures and resources for implementing
- Dset of the measures and procedures used to ensure that the services provided continue to fulfill
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