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ITSM20F.EN · Question #46
What is the best definition of "Quality system"?
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Basic concepts
Question
What is the best definition of "Quality system"?
Options
- Aability to maintain availability of the IT infrastructure, services and supporting organization to
- Bmandatory Quality management practices followed by everyone in the service provider
- Corganizational structure related to responsibilities, procedures and resources for implementing
- Dset of the measures and procedures used to ensure that the services provided continue to fulfill
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Topics
#quality system#quality management#organizational structure#definitions