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CIS-ITSM · Question #8
CIS-ITSM Question #8: Real Exam Question with Answer & Explanation
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Change Management
Question
What are key relationships between Change and Problem records? Choose 2 answers
Options
- AA Problem must be associated with a Change, before it can be closed
- BChanges which cause incidents should have an associated Problem
- CA Change can cause a Problem
- DProblem can be solved by a Change
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Topics
#Change Management#Problem Management#ITSM Process Integration