CIS-ITSM · Question #67
Where can a change manager define the interval frequency for unauthorized change detection?
The correct answer is C. Unauthorized Change Properties module. In ServiceNow Change Management, the configuration for unauthorized change detection-including how frequently the system scans for changes made outside the normal change process-is managed in the Unauthorized Change Properties module. This is a dedicated…
Question
Where can a change manager define the interval frequency for unauthorized change detection?
Options
- AThe ci.change.unplanned business rule
- BEvent Processing Properties module
- CUnauthorized Change Properties module
- DUnauthorized change flow
How the community answered
(28 responses)- A7% (2)
- C89% (25)
- D4% (1)
Explanation
In ServiceNow Change Management, the configuration for unauthorized change detection-including how frequently the system scans for changes made outside the normal change process-is managed in the Unauthorized Change Properties module. This is a dedicated properties/configuration page within the Change Management application. Business rules (option A) contain logic but are not where the interval is configured. Event Processing Properties (B) relate to event management, not unauthorized changes. The unauthorized change flow (D) executes the detection but does not define the frequency interval. The correct answer is C.
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