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CIS-ITSM · Question #110
CIS-ITSM Question #110: Real Exam Question with Answer & Explanation
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Change Management
Question
By default, a business rule causes the Assignment group to be automatically set on a change request record. How is the group identified?
Options
- ASupport group on CI record, or if empty the Support group on the Service offering
- BSupport group on CI record, or if empty, the Support group on the Service
- CChange group on CI record, or if empty, the Change group on the Service offering
- DSupport group on CI record, or the default assignment group for the user
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Topics
#Change Request Assignment#Default Automation#Configuration Item (CI)#Service Record